Privacy policy

Privacy Policy

At Buivastra, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

Personal Information

When you shop with us or interact with our website, we may collect the following details:

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • City, State, ZIP/Postal code

  • Payment information (processed securely via third-party providers)

Usage Data

We also collect data on how you use our website, including:

  • IP address

  • Browser type and version

  • Pages you visit and time spent on them

  • Device information

  • Interaction data (like clicks or scrolls)

2. How We Use Your Information

We may use your data for the following purposes:

  • To fulfill and manage your orders

  • To respond to your queries or support requests

  • To personalize your shopping experience

  • To send updates, offers, or promotional content (only if you agree)

  • To improve our website and services

  • To prevent fraud or misuse

3. Cookies & Tracking Technologies

Our site uses Cookies to enhance your experience. Cookies help us:

  • Remember your preferences and login info

  • Understand how users interact with the website

  • Improve speed and performance

You can disable cookies through your browser settings, but some features of the website may not work properly without them.

4. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted third parties in these cases:

  • Service Providers (like delivery partners or payment gateways)

  • Business Partners (for offers or collaborations)

  • Legal Requirements (if demanded by law or government authorities)

  • Business Transfers (such as a merger or acquisition)

All third parties are bound to keep your data safe and use it only for the purpose it was shared.

5. Data Security

We take data protection seriously. We implement appropriate technical and organizational measures to protect your personal data. However, no system is entirely foolproof, and we cannot guarantee 100% security.

6. Data Retention

We retain your data only for as long as needed:

  • To fulfill the purposes outlined in this policy

  • To comply with legal obligations

  • For internal analysis or security improvements

7. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request corrections or updates

  • Ask us to delete your data (unless legally required to retain it)

  • Opt-out of marketing communications at any time

To exercise any of these rights, contact us at buivastraindia@gmail.com.

8. Payment Information

Payments are handled by secure third-party providers (like Razorpay, PayU, etc.). We do not store or access your card details. These providers follow PCI-DSS standards to keep your information secure.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Please review it regularly to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, feel free to reach out:

📧 Email: buivastraindia@gmail.com
📞 Phone: +91-9950430385